Patient Center

 

Office Policies

We're here for you from 8 a.m. to 5 p.m. And in some cases, 24/7.

Our office is open and available to you five days a week, Monday through Friday from 8:00 a.m. to 5:00 p.m. In the event you need urgent or emergent care in the evenings or on weekends, one of our doctors is always available.

Appointments for routine or well woman care should be scheduled at your earliest convenience to assure you of time availability to suit your schedule.

If you are part of a health plan or have special health care coverage, please have this information available when you call for your appointment.

It is your responsibility to bring your insurance card, copay and, if required, your referral papers from your primary care provider when you come for your appointment, as well as any pertinent health information that would help your provider with your diagnosis and management.

In the event you are unable to keep a scheduled appointment, please advise our receptionist as soon as possible. This allows us to keep a flexible schedule for all of our patients.  All cancellations less than 24 hours in advance, will be charged a cancellation fee.

Good advice is your call.

The Arizona Wellness Center for Women's registered nurse is available by phone to assist you with medical questions regarding your obstetrical / gynecological care Monday through Friday from 8:30 a.m. to 5:00 p.m.

Our nurse returns calls throughout the day in order of priority. If the office staff is unable to answer your medical questions, the physician is always available to you. He/she will be consulted and a medical staff member will return your call as soon as possible.

If you're calling for a prescription refill, please call your pharmacy. They'll take your information and fax a refill request to us, which will be faxed back within 24 hours. Prescription refills should be made during office hours.  Narcotics will not be refilled after-hours or on weekends.